Five Star Silver ("we," "us," or "our") operates the website fivestarsilver.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us when you browse our site, create an account, place an order, or contact us. This may include:
- Contact Information: Your full name and email address.
- Shipping Information: Your mailing address, required to fulfill and deliver physical silver bullion orders.
- Payment Information: Payment details processed securely through our third-party payment provider.
- Order History: Records of your purchases, including items, quantities, and transaction dates.
- Communications: Any messages, emails, or correspondence you send to us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process, package, and ship your silver bullion orders to the address you provide.
- Order Notifications: To send you transactional emails including order confirmations, shipping updates, and delivery notifications.
- Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with your orders.
- Site Improvement: To understand how our site is used and to improve our products, services, and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We do not use your email address for marketing or promotional purposes unless you have explicitly opted in to receive such communications.
3. Cookies & Local Storage
Five Star Silver uses minimal browser storage to enhance your experience. We do not use tracking cookies or third-party advertising cookies.
- Theme Preference: We store your selected display theme (light or dark mode) in your browser's localStorage so your preference persists between visits.
- Shopping Cart: Your cart contents are stored in localStorage on your device so that items remain in your cart as you browse. This data stays on your device and is not transmitted to our servers until you place an order.
You may clear your localStorage at any time through your browser settings. Doing so will reset your theme preference and remove any saved cart items.
4. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
5. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: